Privacy Policy

Last updated: January 29, 2025

We collect, use and are responsible for certain personal information about you. When we do so we are subject to various laws in the United States and the General Data Protection Regulation which applies across the European Union (including in the United Kingdom), and we are responsible as “controller” of that personal information for the purposes of those laws.

1. Key Terms

We, us, our — Ironmark

Our representative — websupport@ironmarkusa.com

Personal information — Any information relating to an identified or identifiable individual

2. Personal Information We Collect About You

We may collect and use the following personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household:

Categories of Personal InformationSpecific Types Collected
Identifiers (e.g., real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name, or other similar identifiers)Your real name, alias, work postal address, unique personal identifier, online identifier, Internet Protocol address, work email address, or other similar identifiers.
Information that identifies, relates to, describes, or is capable of being associated with a particular individualYour work address, work phone number, work email address, education, employment, and/or employment history.
Characteristics of protected classifications under California or federal lawNone.
Commercial informationRecords of products or services considered or inquired about.
Biometric informationNone.
Internet or other electronic network activity informationInformation regarding your interaction with an Internet Web site, application, or advertisement.
Geolocation dataNone.
Audio, electronic, visual, thermal, olfactory, or similar informationNone.
Professional or employment-related informationPublicly available information regarding your profession, current employer, and past employers.
Education information (as defined in FERPA)None.
Inferences drawn from the aboveInferences drawn from any of the information identified above to create a profile about you reflecting your interest in certain products or services.

This personal information is required to provide products and/or services to you and/or to connect you with products or services in which you have indicated or demonstrated an interest. If you do not provide personal information we ask for, it may delay or prevent us and/or our customers from providing such products and/or services to you.

3. How Your Personal Information is Collected

  • From publicly accessible sources (e.g., social media);
  • Directly from a third party (e.g., sanctions screening providers, credit reporting agencies, or customer due diligence providers);
  • From a third party with your consent (e.g., companies you do business with);
  • From cookies and similar technologies on our website or that of our customer(s) and/or through direct email communications with you.

4. How and Why We Use Your Personal Information

Under data protection law, we can only use your personal information if we have a proper reason for doing so, e.g.:

  • To comply with our legal and regulatory obligations;
  • For the performance of our contract with you or to take steps at your request before entering into a contract;
  • For our legitimate interests or those of a third party; or
  • Where you have given consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

5. Promotional Communications

We may use your personal information to send you updates (by email, text message, telephone or post) about our products and/or services or those of our customers, including exclusive offers, promotions or new products and/or services.

We have a legitimate interest in processing your personal information for promotional purposes. This means we do not usually need your consent to send you promotional communications. However, where consent is needed, we will ask for this consent separately and clearly.

You have the right to opt out of receiving promotional communications at any time by contacting us at websupport@ironmarkusa.com or using the “unsubscribe” link in emails.

6. Who We Share Your Personal Information With

We routinely share personal information with:

  • Our affiliates;
  • Service providers we use to help deliver our products and/or services to you, such as payment service providers, warehouses and delivery companies;
  • Other third parties we use to help us run our business, such as marketing agencies or website hosts;
  • Third parties approved by you, including social media sites you choose to link your account to or third-party payment providers;
  • Our customers in whom you indicate or demonstrate interest in their products and/or services.

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

7. How Long Your Personal Information Will Be Kept

We will keep your personal information while you have an account with us or while we are providing products and/or services to you or for your benefit. Thereafter, we will keep your personal information for as long as is necessary:

  • To respond to any questions, complaints or claims made by you or on your behalf;
  • To show that we treated you fairly; or
  • To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this policy.

8. Your Rights Under the GDPR

You may have the following rights under the General Data Protection Regulation: right to access, right to rectification, right to be forgotten, right to restriction of processing, right to data portability, right to object, and the right not to be subject to automated individual decision-making.

9. Your Rights Under the CCPA

Under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, you have the right to:

  • Know the categories and specific pieces of personal information we have collected about you;
  • Know the categories of sources, business purposes, and third parties with whom we share your information;
  • Request deletion of your personal information;
  • Opt out of the sale or disclosure of your personal information;
  • Not be discriminated against for exercising any of your CCPA rights.

10. Keeping Your Personal Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorized way. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.

11. How to Exercise Your Rights

If you would like to exercise any of your rights as described in this Privacy Policy, please:

  • Email us at websupport@ironmarkusa.com
  • Call us toll-free at 888-775-3737
  • Write to us at: Attn: Data Protection Officer, 9040 Junction Dr, Annapolis Junction, MD 20701

12. Children Under the Age of 13

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.

13. Changes to This Privacy Notice

This privacy notice was published on January 13, 2025 and last updated on January 29, 2025. We may change this privacy notice from time to time — please visit this page to review for changes.

14. How to Contact Us

Please contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you.

Attn: Data Protection Officer
9040 Junction Dr
Annapolis Junction, MD 20701

Email: websupport@ironmarkusa.com
Telephone: 888-775-3737